Factors that
influence technology adoption can be categorised as either intra-organisational
or environmental (Basaglia, Caporarello, Magni and Pennarola 2009). The
environmental perspective is premised on neo-institutional and management
fashion theories (Finchman 2004). Organisations adopt technology for a number
of reasons. Wang (2010) identifies two schools of thought on technology
adoption; which are the economic-rationalistic perspective (focused on
performance) and the institutional perspective (focused on legitimacy).
Management
fashion theory posits that under conditions of uncertainty, organisations copy
innovation models promoted by ‘fashion-setting organisation’s and that the
rates of diffusion and ultimate levels of adoption of any given management
innovation cannot be fully explained by rational/technically efficient
perspectives (Abrahamson 1996). Fashion, in the information
technology sense, is a transitory, collective belief that an information
technology is new, efficient, and at the forefront of practice (Wang 2010).
The
information systems (IS) field is characterised by the constant emergence of
new technologies (Wang 2010). IS managers therefore have to determine whether a
new technology will become the next best thing or a fad. Organisations engage
with IT fashions in either a material or informational form. Material
engagement is the adoption, implementation and use of the technology.
Organisations that follow IT fashions tend to be more admired with leaders who
receive higher salaries. The impact of IT fashions on organisational
performance is mixed and depends on the association with the IT fashion
(material or informational) and when the performance is measured.
A number of
studies have been undertaken to explain the role of fashion in adoption and
diffusion, and results indicate that the role depends on the type of
information system, but most research points to fashion as a useful model in
explaining the rise of certain technologies. A study by Scarbrough and Swan
(2001) on knowledge management diffusion identified the presence of fashion
related characteristics (ambiguous, simplified and differentiated) but found
that the emergence and increasing use of knowledge management happened through
a ripple effect and not the uniform fashion approach.
Basaglia et
al (2009) looked at how environmental (institutional and management fashion)
and organisational (efficient-choice perspective) drivers influence the
adoption of voice over IP (VoIP). Fashion setters’ pressure and progressiveness
were used as variables to measure the effect of the management fashion
construct. Both variables presented substantial and positive impact on
intention to adopt VoIP. This positions fashion setters as an important
leverage for the diffusion of knowledge around ICT innovations.
The periods
of interest in information system topics is known as fashion waves and can be
observed in the prominence of certain topics in academic research and what is
being written in practice. Academic research tends to follow what is being
discussed in practice during the fashion upswing, but continue to express an
interest in the fashion even when the interest has waned in practice
(Baskerville and Myers 2009).
References
Abrahamson, E. (1996). Management fashion. Academy of
management review, Vol 21(1),
p 254-285.
Basaglia, S., Caporarello, L., Magni, M., & Pennarola, F.
(2009). Environmental and organizational drivers influencing the adoption of
VoIP. Information Systems and E-Business Management, Vol 7(1), p
103-118.
Baskerville, R. L., & Myers, M. D. (2009). Fashion waves in
information systems research and practice. MIS Quarterly,Vol 33(4),
p 647-662.
Fichman, R. G. (2004). Going beyond the dominant paradigm for
information technology innovation research: Emerging concepts and methods. Journal
of the Association for Information Systems, Vol 5(8), p 314-355.
Scarbrough, H., & Swan, J. (2001). Explaining the diffusion of knowledge management: the role of fashion. British Journal of Management, Vol 12(1), p 3-12.
Scarbrough, H., & Swan, J. (2001). Explaining the diffusion of knowledge management: the role of fashion. British Journal of Management, Vol 12(1), p 3-12.
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